Payment is to be made within 48hours upon the act of purchase. Failure to do so without any notification would result in an order cancellation.
For local (Singapore) buyers, payment could be made via paypal, credit card or local bank transfer. For bank transfer, please email me with your orders for billing purposes.
For international buyers, payment could be made via paypal or credit card.
All items will be mailed through SingPost.
For local (Singapore) buyers, you can choose between normal mail and registered mail. Shipping would take about 3 to 5 working days.
For international buyers, only registered mail is available. Shipping would take about 7 to 14 working days.
The buyer is responsible for all customs fees, duties, and import charges that are levied at the time of delivery.
For refunds, please ship the item back to me and I will refund you the cost of the item (shipping fees not included) as soon as I receive it. This refund policy is only valid within 30 days of purchase.
Refunds are not available for custom orders and digital items.
I will ensure all packages are wrapped appropriately and labelled accurately.
For normal mail (only available for local buyers), photo evidence of mailing could be provided upon request. But seller would not be liable in the event of lost mail.
For registered mail, the parcel could be retrieved with a tracking number.
For items damaged during shipping, please send me a picture of proof and I will seek compensation from the postal services and send you your refund.
Limitation of Liability
Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages and under no circumstances are we liable for indirect damages such as loss of earnings etc.
Intellectual Property Rights
The Website and all its content is owned by us or our licensors and protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information on products, services and other content may not be copied or used without our prior written consent.
We reserve ourselves for any image or typographical errors on the Website, such as errors in product descriptions, technical specifications, inaccurate prices or incorrect information with regards to whether a product is in stock. We are entitled to rectify any obvious errors and, at any time, to change or update the information on the Website accordingly.
The images on the Website are for illustration purposes only and do not guarantee to reproduce the exact number of products that you would receive at an order, nor the exact appearance, function or origin of the products.
Changes to the General Conditions
We may change these General Conditions at any time. We will then set forth the changed General Conditions on the Website and they will enter into force once you have accepted them (in connection with a new order through the Website or while browsing the Website).